In order to keep our office a safe space during this pandemic, we need your help with the following:
- Please come to your visit with only one healthy parent.
- Please come to the office wearing a face covering (parent and child as best you can-if nothing else, a scarf will work.) We do not have enough face masks to provide to all of our patients and really need your help with this.
- If you or your child gets sick before a well appointment, please call us to discuss whether or not we should reschedule.
- Please check-in online before you get here.
- Please call from your car when you arrive so that we can bring you right into a room.
Your Child, School, & COVID
Dear family,
In order to help you get your children back to school after an illness, we have a new process that should help.
Keep in mind that it is impossible for us to tell the difference between a usual cold and COVID-19.
If your child needs to be medically cleared to go back to school after an illness, then we need to test your child. Here's how you can do it:
- Set up a telehealth visit on our anytime pediatrics app.
- After the visit, we will schedule a time to have a COVID swab done in the parking lot.
- After the test is done (20 minutes) we will send a clearance letter directly to your portal.
What if we need to examine your child after the telehealth visit?
- Sometimes we can do a brief exam (like checking the lungs), right in the car at the time of the COVID test.
- Sometimes we will need to do a full exam in the office and we will schedule that for you.
We ask you to arrive 20 minutes before your appointment time because our nurse is going to do a COVID swab in the parking lot before bringing you into the office.
We hope this process helps. Take time now to register for Allied Telehealth on Anytime Pediatrics and for our patient portal so that we can remotely help you this season.
Please let us know if you have any questions.
Updated COVID-19 office procedures as of 8/5/2020
In order to keep our patients and staff safe during the COVID-19 pandemic, we continue to adjust our office policies. Here is the latest:
- All visits require a COVID-19 risk assessment before entering the office which includes the following questions:
- Have you traveled outside of NY in the last 14 days, if so, where? (here is the list of restricted states.)
- Have you had contact with anyone known to have or thought to have COVID-19 in the last 14 days?
- Do you (or your child) have a fever (100.4 or higher), runny nose, sore throat, or cough?
- To schedule a same-day appointment, all patients need to have a screening telehealth visit through the Anytime app. If you have not yet set up an account for your children on the Anytime app, do so now(our practice code is 8880). After the screening, patients will be offered one of the following:
- You’re done: Visit completed through telehealth.
- Patient needs to be seen to complete the visit and will be scheduled one of two ways:
- Parking lot-in your car or our tent in the back
- Office visit at the end of the day
- Well visits with any COVID-19 risk factor will be rescheduled.
- Southold will remain exclusively open for well visits only
- Riverhead will remain separated with well visits in the morning and sick visits at the end of the day.
- To request a telehealth screening visit (which is required before we will schedule an in-office sick visit) or a routine well checkup, click the Schedule Appointment button on the top of our website or call the office and follow the new phone system prompts.
Back to school planning:
- If you need a COVID screening test and are well (for back to college or other reasons), you must first schedule a telehealth visit so that we can see if we can accommodate you. Before you do, make sure you know if there are specific tests that your school/daycare/camp requires. You can also have these done at other testing sites. You can enter your zip code and find a testing site on the NYSDOH website.
- For patients with asthma:
- Well-controlled asthma is NOT considered a risk factor for COVID-19 complications.
- What is important is that your child’s asthma be controlled.
- Nebulizers are considered unsafe as they can spread the virus so we want to make sure that all of our asthmatics have inhalers and spacers.
- We are not allowed to use nebulizers or perform lung function tests in our office at this time.
- If your child has asthma, please schedule a telehealth asthma tune-up visit so that we can make sure you and your child are ready for asthma season.
- Flu clinics
- This fall (starting in September) we will run flu-clinics on Sundays.
- Look out for a sign-up email.
The following still applies:
- Please come to your visit with only one healthy parent.
- Please come to the office wearing a face covering (adult and children over two years).
- If you or your child gets sick or has an unexpected COVID-19 exposure before a well appointment, please call us to discuss rescheduling.
- Please check-in online before your appointment.
- Please call or text from your car when you arrive so that we can bring you right into a room.
Our goal is to keep you and your children healthy, fully vaccinated, and out of our office whenever possible.
As always, thank you for trusting us with the care of your children. Stay safe and healthy.
Peconic Pediatrics
As of August 5th:
Office Hours Riverhead
Monday- Friday
9AM-1PM office well visits
2PM-5PM office sick visits
9AM-10:30PM telehealth video visits
Saturday
9AM-10:30AM well visits
11AM – 12PM- office sick visits
9AM – 12PM and 6:30PM-10:30 PM video telehealth visits
Sunday
Closed
Office Hours Southold
Southold is only seeing well patients during this time. If you are sick, please schedule a telemedicine visit by clicking the link above or calling the office
Monday to Friday
10AM-3PM office well visits
9AM-10:30PM telehealth video visits
Saturday
9AM-12PM office well visits and video telehealth visits
6:30PM-10:30 PM video telehealth visits
Sunday
Closed
Thank you for trusting us with the care of your children!
Peconic Pediatrics
Patient Portal
Get in touch with us easily and quickly through our convenient, confidential online portal. You can request appointments, physician referrals, medication refills, receive lab results and send your forms to fill out in advance of your visit. You can ask non-urgent questions through the portal as well.
Nutrition for Families
Our registered pediatric dietitians help parents and kids deal with food allergies, celiac disease, diabetes and more. In our Nutrition & Wellness program, our team teaches families how to stay happy and healthy by eating right and exercising. Our dietitians can also develop a customized eating plan for all ages. This service is especially popular with post-partum mothers.
We're Here For You
You’ll always be able to get a visit for a sick child the same day that you call because we have multiple providers on staff. Our symptom checker and dosing calculator are other invaluable resources.
Breastfeeding Center
Peconic Pediatrics is distinguished for its breastfeeding and lactation resources. We offer in-office consultations with both Dr. Jennifer Shaer and Dr. Lisa Visentin, both board certified pediatricians and an International Board Certified Lactation Consultants, to help both mom and baby accomplish a breastfeeding plan that works for them.
Well Visits at Peconic
Asthma & allergy management
